Software Support Engineer

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Franklin, TN or Remote Remote Posted 2w ago

Software Support Engineer In This Role, You Will: * Serve as the SME on WMS/WES/WCS. * Remote into customers' business-critical automation systems as part of a Service Desk team. * Evaluate downtime and degraded systems by reviewing Windows server status, Windows and third-party services, trace files, event logs, and discussing symptoms with users. * Troubleshoot within Linux environments, including command-line proficiency, reviewing or modifying system configuration files, and parsing logs to identify critical data. * Apply knowledge of modern software architecture, applications,…

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