Mirrai Careers
Resume BuilderCareer Test
InsightsPricing
Get Started Free
Jobs/Solutions Engineer

Solutions Engineer

helius

North America Remote Full-time Posted 13d ago
Apply on company site
ABOUT HELIUS Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana. We’ve raised over $34m from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more. Read our Helius Manifesto to see how we work and what we value. ABOUT THE ROLE We're hiring a Solutions Engineer who thrives on being the go-to technical resource for developers building on Solana. You'll own the customer support experience — answering hard questions in real time, unblocking integrations, and turning recurring pain points into better products, docs, and tooling. This is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You'll be embedded in our developer community day-to-day, spotting patterns in what customers need and shipping code, demos, and automation that raise the bar for the entire Helius developer experience. We move quickly and bias toward ownership. If you're energized by helping developers succeed — and by the distributed systems and crypto infrastructure powering that work — you'll thrive here. WHAT YOU'LL DO * Serve as the technical front door for developers using Helius APIs and streaming products * Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped * Build code samples, demos, and SDKs that help customers integrate faster * Rewrite and expand documentation, tutorials, and guides based on real-world questions * Automate support workflows using internal tooling, scripts and AI-assisted systems * Collaborate with engineering on feature requests, bug reports, and customer-driven improvements * Live in Discord and Telegram to support developers, gather feedback, and spot new patterns * Partner with enterprise and ecosystem teams to design integrations and optimize performance * Prototype new experimental features alongside engineers and product owners based on customer feedback WHAT YOU'LL BRING * 1-2 years of experience in a technical role (support, engineering, solutions or devrel) * Excitement for the Solana ecosystem, distributed systems, and internet capital markets * Comfort reading and writing code (TypeScript & Rust preferred) * Deep curiosity, bias for action, and ownership * Strong written and verbal communication skills, especially when breaking down complex technical ideas * Passion for helping developers and improving developer experience NICE TO HAVE * Prior experience in a developer-facing support or solutions role with high volume or real-time community support (Discord, Telegram, forums) * Experience with APIs, SDK design, or open-source contributions * Prior startup experience or work in a small, fast-moving team WHY HELIUS? * High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom * Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales * Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team * Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel * Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

  • Solutions Engineer

    WorkOS

    Remote$200k–$250k
  • Solutions Engineer

    bitgo

    New York, United States
  • Solutions Engineer [Pre and Post-Sales] - SMB

    Attio

    Remote$110k–$130k
  • Developer Success Engineer

    Vercel

    Hybrid - San Francisco, Austin
  • Solutions Engineer

    baselayer

    New York City
  • Support Engineer

    mintlify

    San Francisco$85k–$100k
Apply on company site

Want more roles like this? Browse fresh jobs or tailor your resume with AI.

Mirrai Careers

AI-powered career platform: build resumes, match jobs, and plan your career.

Product

  • All Tools
  • Resume Builder
  • Career Test
  • Pricing

Legal

  • Privacy Policy
  • Terms of Service
  • Fair Use Policy

Company

MIRRAI CHAT LTD (Company No. 16403306)

71-75 Shelton Street, Covent Garden

London, WC2H 9JQ, UNITED KINGDOM

[email protected]

© 2026 Mirrai Careers. All rights reserved.