Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview A Staff UX Designer is an advanced individual contributor with a broad sphere of influence, expected to lead design initiatives both directly and through other designers. They serve as visionaries, strategists, and mentors within the design team, shaping product direction, influencing organisational decisions, and driving user-centred innovation at scale. You thrive in ambiguity, excel at solving complex problems, and lead through expertise and influence rather than authority. You bring deep experience in UX strategy, interaction design, and systems thinking, with a passion for creating intuitive, trustworthy, and effective AI and agentic experiences. You are equally comfortable defining long-term experience vision, guiding product strategy, mentoring other designers, and partnering with Product and Engineering leaders to deliver meaningful customer and business outcomes. As a strategic design leader, you will champion the voice of the user, establish experience standards for AI-powered products, and ensure user experience is considered alongside product and technical decisions from concept through delivery. NOTE: Candidate must reside in Canada. WHY JOIN THIS TEAM? You'll have the opportunity to define the next generation of AI and agentic experiences that help customers solve complex investigative and operational challenges. Also, you will work alongside Product and Engineering leaders as a strategic partner, influencing company direction while remaining deeply connected to customer needs. As a Staff UX Designer, you'll shape experiences that span products, teams, and emerging technologies while helping establish Magnet's vision for trustworthy, effective AI. You'll join a collaborative culture that values innovation, continuous learning, and user-centred design, giving you the opportunity to create meaningful impact at both product and organisational scale. WHAT YOU'LL DO Define Experience Strategy & Vision * Own the long-term UX vision and strategy for AI and agentic capabilities across Magnet's products. * Shape how users interact with AI systems, agents, and intelligent workflows, ensuring experiences are intuitive, transparent, and effective. * Drive cohesive experiences across products, platforms, and customer journeys. Lead Through Strategic Partnership * Serve as the UX leader within a Product, Engineering, and Design triad responsible for domain success. * Influence roadmap planning, product strategy, and technical direction from the earliest stages of discovery and planning. * Ensure user experience considerations are embedded in key product and architectural decisions. Drive Complex, Cross-Platform Initiatives * Lead the design of high-impact initiatives that span multiple teams, products, and workflows. * Establish new interaction paradigms, design patterns, and experience frameworks for AI and agentic capabilities. * Create seamless end-to-end experiences across Magnet's ecosystem. Champion Design Excellence * Define and maintain UX standards, design principles, and interaction models for AI experiences. * Partner with design system leaders to ensure consistency, accessibility, usability, and scalability. * Raise the quality bar through critiques, reviews, and design leadership. Mentor & Amplify Impact * Coach and mentor designers across the organisation. * Lead design reviews, share best practices, and elevate design maturity across teams. * Extend your impact through influence, collaboration, and thought leadership. Leverage Research & Customer Insights * Guide research strategy and ensure customer insights inform product direction. * Partner with UX Research to identify opportunities, validate concepts, and measure outcomes. * Define success metrics and continuously improve user satisfaction, efficiency, and trust. Advocate for the User * Represent the voice of the customer in strategic and executive discussions. * Influence decision-making through evidence, design expertise, and compelling storytelling. * Champion user-centred design principles to ensure experience quality remains a core business priority. WHAT WE'RE LOOKING FOR * 8+ years of experience in UX, product, interaction, or service design. * Proven experience leading complex product initiatives from strategy through delivery. * Strong portfolio demonstrating systems thinking, strategic influence, and end-to-end product design. * Expertise in interaction design, information architecture, workflow design, and user-centred design methods. * Experience partnering closely with Product Management, Engineering, and UX Research. * Strong facilitation, storytelling, and executive communication skills. * Demonstrated ability to influence decisions and drive alignment across teams without direct authority. * Experience using research, data, and customer insights to guide product decisions. NICE TO HAVE * Experience designing AI, agentic, conversational, generative AI, or human-AI collaboration experiences. * Understanding of responsible AI principles, trust, explainability, transparency, and human oversight. * Experience designing enterprise SaaS products, complex workflows, or investigation and analytics platforms. * Experience defining UX vision, roadmaps, and strategic design frameworks. * Background in design systems, platform design, or cross-product experience strategy. * Experience mentoring senior designers and driving design maturity across organisations. COMPENSATION & BENEFITS The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). $130,000 - $180,000 (CAD) a year Salary range (min - max) Position Type: New Vacancy Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Staff UX Designer, AI & Agentic Experiences

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