Strategic Account Manager

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New York, NY Remote Full-time$90k–$135k / year Posted 10d ago

Below market. This role pays below the $166k median for similar USD roles (320 comparable postings in our corpus).

This is a proactive, ownership-driven role. You’ll maintain a clear, up-to-date understanding of how each account is performing, monitor key signals to catch issues before they escalate, and partner closely with internal teams to drive resolution. Customers should view you as a trusted partner, essentially an extension of their team who understands their business, not just a point of contact for a software vendor. While you’ll stay involved during the initial implementation to establish the relationship and ensure smooth handoffs and communication, your core responsibility ramps up after…

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