Mirrai Careers

Strategic Customer Success Associate

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Lehi, UT Full-time Posted 7d ago
THE ROLE The Strategic Customer Success Associate (CSA) is the day-to-day engine of customer health for the company's enterprise DSO accounts. You partner directly with an Enterprise Account Manager (AM): the AM owns the commercial relationship, revenue, and executive strategy; you own the operational pulse of the account and serve as the AM's clinical companion and counterpart. You watch utilization, spot risk early, re-engage offices, drive training and adoption, and make sure customer feedback, surveys, and data are in the hands of the AM when it matters. This is a hands-on, high-volume…

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