Strategy and Operations Analyst, Customer Success

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London Posted 2w ago

WHO WE ARE The CS Strategy and Operations (S&O) team shapes how Customer Success operates at the company, providing strategic and operational partnership to CS leadership. The team runs and improves both the function’s day-to-day operating model, from leadership forums and territory and compensation design to the systems and cadences that enable execution, and its long-term direction. In this analyst role, you will help the team scale by surfacing insights for leaders, automating processes, building dashboards, and driving run-the-business operations. You will translate CS priorities into…

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