Mirrai Careers

Strategy & Operations Business Partner, Customer Success

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Chicago, US Posted 3w ago
WHO WE ARE The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at the company. This role shapes both the function’s day-to-day operating model—from leadership forums and territory and compensation design to the systems and cadences that enable execution—and its long-term direction. You will lead annual planning, OKR development, and engagement-model design to ensure CS is positioned to deliver for users and scale effectively. This is a true ‘Business Partner’ role; you will serve as a trusted thought partner to Customer Success…

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