Strategy & Operations Business Partner, Global Payments Performance

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Chicago Posted 30+ days ago

WHO WE ARE The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at the company. As GPPT scales, dedicated S&O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively. This is a high-impact Business Partner and Builder role at the heart of…

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