Strategy & Operations Manager - Insurance

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New York City Remote Full-time$70k–$120k / year Posted 30+ days ago
Below market. This role pays below the $156k median for similar USD roles (390 comparable postings in our corpus).
THE ROLE We're looking for a Strategy & Operations Manager, Insurance to investigate, troubleshoot, and resolve the eligibility, benefits, prior authorization, and coverage nuances across patients and health plans. This is detective work: when an order stalls, you trace it back to root cause - a coverage lapse, the wrong plan on file, an MCO carve-out, an entity or NPI mismatch, a documentation gap - and you fix it so it doesn't recur. You'll report to the Head of Operations and work closely with our RCM, fulfillment, and product teams to keep orders clean, moving, and compliant while we…

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