Mirrai Careers

Support Analyst (German Speaking)

Company hidden

Munich Full-time Posted 30+ days ago
Your Mission As Support Analyst, you will serve as the frontline technical and functional expert for customers using the the company platform, ensuring a seamless user experience. You will provide expert guidance on rule configuration, user management, workflows, and integration troubleshooting via our ticketing system while collaborating with internal teams to resolve complex issues. We are seeking a proactive problem solver, who can communicate effectively with technical and non-technical stakeholders fluently in German and English and ensure high customer satisfaction. Your…

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