Support Knowledge Manager

Company hidden

San Francisco-HQ Remote Full-time$112k–$168k / year Posted 30+ days ago

Market rate. This role pays around the $155k median for similar USD roles (29 comparable postings in our corpus).

As the Support Knowledge Manager, you will own the structure, quality, and day-to-day health of support knowledge. You will strengthen and scale our content operations program, create practical standards for how knowledge is written and maintained, and help teams keep information current as our products, services, and processes evolve. Your work will ensure our member-facing teams and the systems supporting them always retrieve the right information at the right time. This is a hands-on role for someone who enjoys building new systems and repeatable processes. You will own and shape…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.