Mirrai Careers

Support Team Captain

Company hidden

Canada Remote Full-time Posted 2w ago
I live in North Vancouver and love running, especially when I need space to think through a challenge or reset after a full week. This role is a special one. As a Team Captain, you’ll lead a team of around eight customer support reps and play a direct role in shaping their growth, confidence, and day-to-day experience at the company. You’ll be close to the work - coaching in real time, navigating complex customer conversations, and using insights from quality reviews and metrics to help your team continuously improve. The company is in an exciting chapter of growth — including expanding…

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