Mirrai Careers

SVP, Customer Success & Professional Services

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San Jose, CA Full-time Posted 2w ago
Reporting to the Chief Customer Officer, you will own the strategy, operating model, and execution of the enterprise customer journey, from onboarding and implementation through adoption, value realization, and expansion. Your mission is to help customers maximize the value of their investment while building a scalable organization that drives retention, growth, and long-term loyalty. As a member of the Customer Success leadership team, you will lead a team of CSM’s, who are customer-obsessed and respected by their customers, partner closely with Sales, Support, Product, Engineering,…

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