Technical Customer Support Associate – L1

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Lahore, Punjab, Pakistan Posted 2w ago

Job Summary The Technical Customer Support Associate is responsible for providing Tier 1 (L1) support to the company customers by researching, diagnosing, troubleshooting, and resolving data, application, and technical issues across the company platforms. This is a technical support role that requires basic understanding of databases (SQL, Cloud computing) and cloud services, written and verbal English communication skills, strong attention to detail, and the ability to work effectively under pressure, particularly when customers experience critical data or application issues. The primary…

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