Technical Support Engineer

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Richmond, BC Remote Full-timeCA$67k–CA$76k / year Posted 6d ago

L3 TECHNICAL SUPPORT ENGINEER, ENTERPRISE NETWORKING AND AV SOLUTIONS Location: Remote, Canada (British Columbia preferred) Department: Customer Support and Services (CSS) Reports To: Manager, L3 Technical Support You'll be the escalation point for L1 and L2 support. Working with our engineering teams, you'll resolve complex networking and AV-over-IP issues for enterprise customers, MSPs, and integrators. You'll support the company's switches, WiFi access points, security gateways, and network management solutions, both cloud and on-premises. In this post-sales role, you'll represent the…

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