Technical Support Engineer, APAC

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Australia Remote Full-time Posted 2w ago

Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, the company has raised $125M in funding from top angels, operators, and security leaders. This role works 8am to 5pm within your time zone in Australia, with some overlap with other global time zones. Responsibilities * Own inbound support tickets during APAC hours from first response through resolution, meeting SLA targets independently. * Dig into integration issues across the company's GitHub App, CLI, API, and CI/CD pipeline checks by reading logs, tracing webhook…

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