Technical Support Specialist

Company hidden

San Francisco Full-time$95k–$130k / year Posted 30+ days ago

Market rate. This role pays around the $85k median for similar USD roles (108 comparable postings in our corpus).

Candidates must be comfortable working standard business hours aligned with the Pacific Time Zone. OVERVIEW The company is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform. This role reports to the Manager of Customer Support and sits at the intersection of our customers, our products, and our engineering teams. Nuanced investigations across APIs, bank and network reporting, ledger balances, and onchain settlement mean the work is rarely repetitive. You will have agency in your day to day, and your findings…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.