Technical Support Specialist- Tier 1

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Phoenix, AZ Full-time Posted 3w ago
We are giving priority to applicants located in Phoenix, AZ, to support our hybrid work model. Position Summary As a Technical Support Specialist at the company, you will be part of our Tier 1 team providing exceptional customer service and support to our customers. Employing a proactive and engaged method, you'll be responsible for taking a hands-on role at the forefront, addressing customer issues through email-based tickets and promptly responding to incoming calls. You'll gain expertise in different areas of the the company product portfolio, becoming skilled at recognizing, evaluating,…

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