Tier 2/3 Support Specialist

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Remote Remote Posted 30+ days ago

The company is seeking a Tier 2/3 Support Specialist to join our team. This is a remote position. Position Description: The company is seeking a Tier 2/3 Support Specialist to provide advanced technical support across enterprise applications, infrastructure, networks, integrations, and hybrid environments. The specialist will troubleshoot and resolve complex incidents and service requests, maintain accurate ITSM documentation, support approved system changes, and contribute to root-cause analysis, service improvement, and operational reporting. Responsibilities and Duties: * Provide…

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