Transfer Process Lead (6-month FTC)

Company hidden

London Office Contract Posted 30+ days ago
WHAT YOU'LL DO Build working relationships with our key providers - the right contacts, the right cadence, the right escalation route when something needs to move faster. Map how transfers actually flow between us and each provider, end to end, and find where they get stuck. Standardise how we submit information to providers, so cases move faster and with less back-and-forth. Explore where providers are willing to flex their own requirements to make transfers smoother for customers. Spend some early time working live cases yourself, and lightly steer a small team doing the same, so…

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