Mirrai Careers

User Escalation Specialist

Company hidden

Chicago, Seattle Posted 2w ago
WHO WE ARE Ultimately, these cases often shine a light on points of failure within the company, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit the company to rectify the structural issues that resulted in the escalations in the first place. This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up. WHAT YOU’LL DO In this role, you will play a vital part in addressing user escalations at the company,…

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