VICE PRESIDENT, PROPERTY MANAGEMENT Our client is a growing commercial real estate owner and operator seeking an experienced Vice President of Property Management to lead and elevate its in-house property management platform. Reporting directly to the CEO and COO, this executive will oversee day-to-day property operations while building the infrastructure, processes, and leadership necessary to support the company's continued growth. This is a highly visible leadership role for someone who thrives in entrepreneurial environments and enjoys creating scalable systems, mentoring high-performing teams, and driving operational excellence. The ideal candidate combines strong commercial property management expertise with executive leadership capabilities and a strategic, business-minded approach. Retail commercial real estate experience is preferred, and advanced Yardi experience is required. WHAT YOU'LL DO EXECUTIVE LEADERSHIP & STRATEGY * Partner with the CEO and COO to establish operational strategy and portfolio performance goals. * Lead and develop the company's property management function, creating scalable processes and operational standards. * Build a culture of accountability, collaboration, and continuous improvement across the organization. * Establish key performance indicators (KPIs), reporting standards, and operational best practices that support long-term growth. * Serve as a trusted advisor and member of the executive leadership team. PROPERTY MANAGEMENT LEADERSHIP * Oversee a portfolio of commercial assets, ensuring operational excellence, tenant satisfaction, and asset preservation. * Directly manage, mentor, and develop a team of Property Managers while fostering professional growth and accountability. * Ensure consistent execution of property operations, maintenance programs, capital projects, inspections, and risk management initiatives. * Drive tenant retention through exceptional customer service and proactive relationship management. FINANCIAL & OPERATIONAL PERFORMANCE * Oversee annual operating budgets, forecasts, capital expenditures, and operating expense management. * Review CAM reconciliations, tenant billings, rent collections, delinquencies, and financial performance across the portfolio. * Analyze operational and financial trends to identify opportunities for increased efficiency and asset performance. * Partner closely with accounting, leasing, ownership, and executive leadership to maximize portfolio value. LEASE ADMINISTRATION & COMPLIANCE * Provide executive oversight of commercial lease administration, including amendments, renewals, assignments, estoppels, SNDAs, and related legal documentation. * Interpret lease provisions and ensure compliance while identifying operational, financial, and legal risks. * Maintain accurate lease abstracting and documentation within Yardi. * Collaborate with leasing teams, legal counsel, ownership, and tenants on lease-related matters. REPORTING & PROCESS IMPROVEMENT * Develop executive-level reporting packages that provide meaningful insights into portfolio performance. * Establish standardized dashboards, operational metrics, delinquency reporting, tenant retention analytics, and financial reporting. * Design and implement policies, procedures, and workflows that improve consistency, efficiency, and organizational scalability. * Ensure integrity and accuracy of operational, financial, and property management data. RELATIONSHIP MANAGEMENT * Build trusted relationships with tenants, investors, ownership groups, lenders, contractors, attorneys, and vendors. * Serve as the senior operational representative for ownership regarding portfolio performance. * Resolve complex tenant and operational issues with professionalism, sound judgment, and a solutions-oriented approach. WHAT WE'RE LOOKING FOR * Bachelor's degree required. * 10+ years of commercial property management experience, including team leadership responsibility. * Proven success leading, mentoring, and developing high-performing property management teams. * Strong background managing commercial real estate portfolios; retail experience is highly preferred. * Advanced experience with Yardi, including reporting, lease administration, and property operations. * Thorough understanding of commercial leases, CAM reconciliations, budgeting, financial reporting, and capital planning. * Experience preparing executive-level reporting and presenting portfolio performance to senior leadership. * Strong business acumen with the ability to balance operational excellence and strategic decision-making. * Excellent communication, relationship management, and leadership skills. * Driver’s License Required-travel to properties within the portfolio will be required as needed. THE IDEAL CANDIDATE * Executive leader with a collaborative, hands-on management style. * Strategic thinker who can build scalable systems while remaining engaged in day-to-day operations. * Proven ability to create structure, improve processes, and drive organizational performance. * Entrepreneurial mindset with the flexibility to succeed in a growing organization. * Strong financial and analytical skills with exceptional attention to detail. * High level of integrity, professionalism, and executive presence. * Confident communicator who builds credibility with executives, ownership, tenants, lenders, and external partners.