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Jobs/Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

Legion Health

Remote Remote Full-time Posted yesterday
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ABOUT LEGION HEALTH * Legion Health is building fast, affordable, high-quality mental health care at scale. * We are an AI-native psychiatry network where clinicians provide care directly to patients. * Our operations and technology systems help remove administrative friction so providers can focus on patient care. ROLE LOGISTICS * Job Type: Full-time contract * Location: Fully remote * Work Hours: 1:00 PM to 9:30 PM Central Time * Compensation: $5-$15 per hour, based on experience * Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work THE OPPORTUNITY * This is not a generic assistant role. * You will help keep Legion’s provider operations engine running smoothly. * You will support provider recruiting, onboarding, provider management, and payroll preparation. * The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through. * This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows. RESPONSIBILITIES * Manage provider recruiting coordination, including: * Candidate tracking * Interview scheduling * Application follow-ups * Hiring record updates * Support provider onboarding, including: * Collecting required documents * Tracking onboarding checklist completion * Following up on missing items * Coordinating internal handoffs * Making sure providers are ready to start * Maintain provider operations trackers, including: * Provider rosters * Onboarding status * Active and offboarding providers * State coverage * Collaborating physician relationships * Credentialing or payer status * Communicate with providers through Slack, email, and internal systems. * Support weekly payroll preparation, including: * Gathering provider pay inputs * Reviewing visit counts * Checking no-shows and late cancellations * Updating pay sheets * Validating payroll trackers * Escalating discrepancies before payroll is finalized * Coordinate across recruiting, credentialing, clinical operations, billing, and payroll. * Document processes and improve SOPs so workflows become cleaner and easier to repeat. * Handle sensitive healthcare and payroll information with confidentiality and care. YOU’LL BE SUCCESSFUL IF YOU ARE * Extremely organized and reliable * Strong with spreadsheets, trackers, and checklists * Detail-oriented with names, dates, pay periods, counts, and status fields * Clear and professional in written English * Comfortable following up with clinicians and internal teammates * Able to move quickly without sacrificing accuracy * Proactive about spotting missing information or unclear ownership * Calm under pressure in a fast-moving startup environment * Careful with sensitive information and HIPAA-aware IDEAL BACKGROUND * 2+ years in one or more of the following: * Healthcare operations * Recruiting coordination * Provider onboarding * Payroll support * HR administration * Executive assistant or virtual operations support * Strong preference for experience supporting: * Clinicians * Healthcare providers * Contractors * Remote teams * Bonus points for experience with: * Google Sheets * Slack * Ashby or another ATS * Healthie or another EHR * Looker Studio * Stripe * Payroll or invoice workflows * Telehealth, behavioral health, credentialing, billing, or provider operations THIS ROLE IS NOT A FIT IF YOU * Prefer only patient-facing support * Dislike spreadsheets, trackers, or reconciliation work * Need the same exact workflow every day * Wait for instructions instead of proactively following up * Are casual with deadlines, documentation, or payroll accuracy COMPENSATION & BENEFITS * Hourly Compensation: $5-$15 per hour, based on experience * Work Setup: Fully remote * Schedule: 8:00am - 5:00pm US Central Time * Impact: Help build the provider operations foundation that lets clinicians focus on patient care * Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations HIRING PROCESS * Resume and application review * Initial interview * Practical operations exercise using a sample tracker or onboarding/payroll scenario * Final interview * Reference check EQUAL EMPLOYMENT OPPORTUNITY * Legion Health is an Equal Opportunity Employer. * We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.

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