Virtual Hotel Customer Service Coordinator

Destination

New York Remote$35k–$65k / year Posted 30+ days ago

Below market. This role pays below the $55k median for similar USD roles (39 comparable postings in our corpus).

Location: Remote Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service. Responsibilities Understand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records Requirements Organized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Join Us: Collaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs

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