VP of Customer Operations

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Salt Lake City, UT Remote Full-time$135k–$165k / year Posted 3w ago

Market rate. This role pays around the $148k median for similar USD roles (145 comparable postings in our corpus).

The Role The company is seeking a VP of Customer Operations to own the post-sale customer lifecycle: implementation, support, customer health, and operational performance. Our customers embed the company's products in their own applications, and you'll make sure those integrations launch successfully, perform reliably, and are well supported once live. Today this work spans several teams. You'll bring it under one accountable function and provide the operating layer for our customer pods, which are led by Account Executives with technical, product, and data resources alongside them. This…

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