We're looking for someone to join our External Operations Support Team, based at our Head Office in Wallasey. Our total package is worth £30,842.04, depending on experience.   About Auger We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers. Financials * Starting Salary - £27,101.46 dependent on experience * Annual Bonus – approx. £2000 - £2500 * 5.5% Pension Contribution – approx. £1,440.17 depending on agreed salary   Working Hours * Full Time – 37.5hrs per week, Mon-Fri only. Leave * 22 Days Annual Leave + 8 Bank Hol * AL increases to 25 days within 3 years' service * Enhanced bereavement, sickness and maternity / paternity leave   Benefits * Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts * 2 company-wide events per year & regular team socials * A focus on training, development & career progression * £1000 for successful employee referrals * A modern, social office environment & facilities The Role * The successful candidate will become part of our External Operations Support Team, responsible for supporting our team of Engineers nationwide as they complete works on-site for policyholders on behalf of our insurance clients. What skills are we looking for? * Has an interest in project management and is keen to learn and develop in the role * Enjoys working with people, including leading and supporting a team of engineers as their direct line manager * Responsible for engineers engagement, wellbeing, development, and day-to-day support, including resolving on-site issues. * Works well as part of a team, collaborating effectively and contributing to a supportive team environment  * Is curious, enthusiastic, and enjoys helping to find practical solutions to challenges and problems * Brings a positive, constructive attitude and is open to sharing ideas, learning from others, and trying new approaches * Can stay organised, manage priorities, and remain calm when things get busy (with support and guidance provided) * You are looking for a career – we want our working relationship to be a long-standing one! You'll be a great fit for Auger if: * You are great at caring for customers * You are confident in finding solutions and overcoming unforeseen challenges * You take pride in the high standard of your work * You are enthusiastic, self-motivated and like to take ownership * You are looking for a stable place to build a long-term career * You have a clear DBS   Our interview process * Stage 1 - Short 15 min phone call with our HR team * Stage 2 - Interview with management at our HQ   For further information please visit our website; www.auger.co.uk