At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team. We currently have a full-time opening in our Charlotte, NC office. Our position is for 35 hours per week at $20.00 per hour, based on qualifications. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required. JOB RESPONSIBILITIES * Preparing for daily client visits * Prepping clothing to be delivered * Locating necessary client information (A/R balances, sales sheet) * Updating sales materials regarding fabrics/options * Coordinating and maintaining all client orders/files * Communicating with clients: * Setting up appointments * Providing status of orders * Scheduling deliveries * Sending reminders * Supporting the sales efforts of the sales professional by: * Communicating regularly with the sales professional and other members of the store team * Meeting with the sales professional to set goals * Managing daily calendar * Organizing inventory * Pursuing efficiencies for processes and communication * Picking up and delivering client items as needed * Prospecting new clients using internet and social media applications * Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter * Entering referrals into proprietary system * Sending introductory and promotional messages * Creating call lists/hot lists * Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors * Maintaining a professional image to interface with corporate clients A SUCCESSFUL CANDIDATE FITS THE FOLLOWING CRITERIA: * Confident, independent worker * Strong communication skills (verbal, written, listening) * Excellent organizational skills * Outstanding time management skills * Professional customer service skills * Social Media savvy (especially on LinkedIn & Instagram) * Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms * Possesses basic accounting skills (such as balancing accounts) * Enjoys being flexible and multitasking * Motivated to tackle challenges * Yearns to work in a fast-paced team environment * Able to bend and lift 30 lbs. * Valid Driver’s License required (Exception: larger metropolitan areas) * Two years office-related experience is preferred. * Experience with a sales-oriented environment is a plus!

Administrative Assistant - Sales

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