Mirrai Careers

Assistant Store Manager

12th Tribe

Venice, California, United States Part-time Posted 30+ days ago
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Job Description LA Part-Time Assistant Store Manager  __________________________________________________ Job Title: Assistant Manager Company: 12th Tribe Location: Venice Beach, CA Join the 12th Tribe Family as our Next Part-Time Assistant Manager! Are you a go-getter with a passion for people and a flair for creativity? 12th Tribe is looking for a dynamic Part-Time Assistant Manager to join our LA store team! As our Assistant Manager , you'll be part of the heart and soul of our store, helping to make it a vibrant, exciting place to shop, work, and connect. In this role, you’ll wear many hats—whether it’s leading sales on the floor, helping to plan awesome in-store events, or training and supporting our team to be their best. You’ll also help with inventory management, operations, and all the behind-the-scenes things that make our store run smoothly. If you're entrepreneurial, love working with people, and want to be part of a team that’s all about creating unforgettable experiences, we want to hear from you! Requirements: * Minimum of 2 years previous leadership experience in a retail environment * Excellent communication and interpersonal skills * Driven approach to take on new challenges with the self-motivation for your work that inspires others * A major passion for styling and selling  * Ability to work independently and as part of a multi-channel team  * Positive attitude and feels there is no task too small and no task too large * Available to work a minimum of 32 hours per week * Open availability across a full 7 day work week * Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Responsibilities: Store Management: * Alongside of Store manager, leads the daily opening and closing procedures for the store  * Partners with the General Manager to lead the recruitment, onboarding, training and development of all staff. * Helps to Identify, create and manage the execution of all store business plans to drive performance results and maximize business opportunities. * Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance. * Demonstrates product knowledge and passes on this knowledge to the sales staff. * Ensures all employees provide excellent customer service and experience at all times. * Assists with the development of all Retail Associates; motivating them to meet store goals. Customer interaction:  * You are the top stylist in the store!  * You lead by example and  interact with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfits * Create a positive shopping environment for each customer that walks into the store * Ask open ended questions & get to know each customer’s unique needs. Make them feel confident and part of the Tribe!  * Answer inquiries over slack and store phone line and direct inquiries to the proper channels  * Ring up and close sales at register POS system Product knowledge: * You stay  updated on current fashion trends, fabric types, fit, and product details and disperse that information to stylists in-store * Stay updated on 12th Tribe collections and monthly product drops and share that with store stylists   * Lead clothing try-ons and PK sessions with stylists  Styling expertise: * Style yourself according to the 12th Tribe aesthetic and inspire others with your outfits! * Be up to date on current fashion trends and embody that in your everyday wardrobe  * Go above and beyond to create an amazing styling experience for our 12th Tribe Babes!  * Suggest clothing and accessories that complement customers' body types, personal style, and lifestyle.  Fitting room assistance: * Start and build fitting rooms for customers as they shop the floor * Style up and fluff fitting rooms for clients to inspire full outfits * Guide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfits   * Keep fitting rooms clean, organized, and tidy  Sales generation: * ASM should have the top sales in the store * You are a natural on the sales floor and take action to open conversations with clients  * You take  ownership of the sales floor and sales team to ensure customer experience is the first priority * You work in tandem with the SM to think of new and exciting ways to generate sales through customer outreach, events, and social media * You have a client book and work to bring customers in when new collections arrive  Visual merchandising: * Assist SM in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales.  * Maintain the store up to visual standards daily  * Ability to change mannequins when items are sold/need updating  Social Media/Filming: * Willingness to appear in videos and social media content for store  Overall Operations: * Ensure compliance to policies and procedures and report concerns to senior management * Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked * Work with multiple teams to coordinate and stay up-to-date on shipping, inventory, and stock control * Work with SM to assure store is tidy and maintained - report all issues to the proper channels to assure things are fixed

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