ELEKS is looking for an Associate Customer Engagement Manager in Ukraine. REQUIREMENTS * 1+ year of experience in Sales, Business Development, Pre-Sales, Sales Support, Account Management, or another relevant client-facing role * Strong communication and stakeholder management skills * Ability to coordinate multiple stakeholders and work effectively in a cross-functional environment * Strong organizational skills and attention to detail * Experience preparing presentations, proposals, reports, or other customer-facing materials * Ability to structure and communicate information clearly * Proactive and collaborative approach to work * Ability to manage several tasks and priorities simultaneously * Upper-Intermediate or higher level of English, both written and spoken NICE TO HAVE * Experience in an IT services or software development company * Previous exposure to RFI/RFP or proposal preparation * Understanding of software development and delivery processes * Experience working with international customers * Experience with SharePoint or other knowledge management tools * Hands-on experience using AI tools for research, content preparation, or productivity RESPONSIBILITIES * Support Customer Engagement Managers throughout the pre-sales process * Coordinate the collection, validation, and consolidation of information required for customer-facing materials * Prepare and contribute to RFI responses, proposals, presentations, and other pre-sales materials * Collaborate with Business Development, Delivery teams, and subject matter experts to gather relevant business and technical information * Support the preparation and maintenance of customer references and case studies * Maintain and continuously improve the SharePoint-based pre-sales knowledge repository * Ensure that customer-facing materials are accurate, structured, consistent, and delivered on time * Support multiple pre-sales engagements across different regions and business domains * Contribute to continuous improvement of internal pre-sales processes and practices * Use AI-enabled tools to improve the quality and efficiency of pre-sales activities WHAT YOU WILL GET WITH ELEKS * Close cooperation with a customer * Challenging tasks * Competence development * Team of professionals * Dynamic environment with low level of bureaucracy

Associate Customer Engagement Manager, JR657

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