Bilingual Member Services Agent I

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United States Remote$48k / year Posted 3w ago

Market rate. This role pays around the $52k median for similar USD roles (9 comparable postings in our corpus).

We are seeking a dedicated and highly customer-focused Bilingual Member Services Agent I to join our healthcare organization. This role is responsible for handling member inquiries with professionalism, accuracy and empathy to ensure a seamless and high-quality customer experience. The ideal candidate will have exceptional problem-solving skills, a passion for service excellence and a commitment to delivering personalized and effective solutions through clear communication and responsiveness. RESPONSIBILITIES: * Outbound outreach to members who may or may not have heard of the company via…

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