Customer Service Representative, Bilingual (Spanish)

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US, Remote Remote Full-time$52k–$62k / year Posted 3w ago

Market rate. This role pays around the $52k median for similar USD roles (57 comparable postings in our corpus).

The Role We are seeking a proactive and empathetic Customer Service Representative who is fluent in both English and Spanish to support patients in navigating payment plans through our platform. In this role, you will serve as a trusted point of contact for patients and providers, helping resolve billing questions, set up payment arrangements, and advocate for an exceptional patient experience. You will primarily handle inbound customer support calls and emails, with a portion of your role dedicated to outbound payment plan support. This is a mission-driven role for someone who genuinely…

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