Client Success Lead

Company hidden

Remote US Remote Posted 3w ago

At the company, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. What You’ll Do: * Deliver a proactive client management strategy to encourage growth & retention with our merchant partners * Identify upsell and cross-sell opportunities to enhance client value and devise strategies to capitalize on them * Provide prompt and effective support to address client needs and inquiries. * Conduct regular performance reviews and gather client feedback * Collaborate with…

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