Director of Client Success

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New York City Remote Full-time$75k–$125k / year Posted 30+ days ago
Below market. This role pays below the $180k median for similar USD roles (135 comparable postings in our corpus).
Our clients rely on us to help them serve their customers, grow, and build loyalty. Our values guide everything we do: we put merchants first, stay data-driven, always know the why, learn relentlessly, and win together as a team. This clarity of purpose fuels our commitment to delivering exceptional customer experiences at speed and scale. Role Overview: The company is seeking a Director of Client Success to manage a portfolio of clients, drive success, and ensure they become fans of the company. You will be responsible for helping clients get onboarded and then managing the program daily.…

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