Client Support Specialist

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Remote Remote Full-time$50k–$55k / year Posted 3w ago

Below market. This role pays below the $75k median for similar USD roles (142 comparable postings in our corpus).

Job Type: Full-Time Job Overview The company is seeking a Technical Support Specialist who thrives on solving complex problems and delivering an exceptional client experience. In this role, you'll serve as a trusted advisor to our clients, helping administrators and learners successfully navigate our learning platform while troubleshooting technical issues, identifying root causes, and driving resolution. This role provides opportunities to expand your expertise in SaaS technology, learning systems, authentication, reporting, integrations, and client consulting. You'll join a…

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