Mirrai Careers

Client Support Specialist - After Hours

Company hidden

United States Remote Full-time$50k / year Posted 4d ago
Below market. This role pays below the $75k median for similar USD roles (147 comparable postings in our corpus).
Key responsibilities include conducting needs assessments, connecting clients to appropriate care, performing risk triage and escalation to our clinical teams, and answering benefit, product, and technical questions. The company provides extensive training on how to support our clients and meet them where they are in their care journey. Above all, this team member is committed to supporting each client with confidence and compassion. This is a high-volume, performance-driven contact center environment where proficiency in managing all inbound channels-calls, emails and chats is essential.…

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