Associate Member Support Specialist

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Remote US Remote Full-time$35k–$59k / year Posted 2d ago

Below market. This role pays below the $70k median for similar USD roles (55 comparable postings in our corpus).

THE OPPORTUNITY As part of our Member Support team, you'll assist current and prospective members throughout their journey with the company. In this multifaceted role, you’ll become an expert in all things the company including our program’s offerings, eligibility and enrollment, and billing. You’ll use critical thinking and problem-solving skills to address member questions and concerns while navigating between multiple tools and systems. Your goal will be to provide top-notch and efficient resolutions for members and deliver a best-in-class experience. Though entry-level, this position is…

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