Mirrai Careers

Technical Support Advocate I

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Remote Remote Contract Posted 30+ days ago
The Technical Support Advocate is responsible for multiple areas of the member experience. We support our members that are having product technical issues in every way possible, as well as work with our staff of physicians to ensure they have the necessary support to deliver stellar care. In this fast-paced role, your primary responsibilities will be assisting the company members with: mobile and web app issues, login/eligibility issues, and assisting engineers with escalations and outages. We  are looking for a highly skilled tech-savvy call center representative to join our team, managing a…

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