Patient Experience Associate

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Remote Remote Full-time$55k–$80k / year Posted 30+ days ago

Market rate. This role pays around the $68k median for similar USD roles (22 comparable postings in our corpus).

THE ROLE We’re looking for a Patient Experience Associate to be on the front lines of the the company experience — helping patients, caregivers, and providers navigate what can often be a frustrating healthcare process. This is more than a traditional support role. We want people who are curious, proactive, and eager to solve problems end-to-end. The right person won’t just answer questions — they’ll spot broken processes, flag recurring issues, and help us continuously improve how we operate. Because we’re still early, things move fast. Priorities shift, workflows evolve, and everyone…

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