Patient Services Representative

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Philippines (Remote) Remote Full-time Posted 30+ days ago

This is a fully remote role. Responsibilities: * Serve as a facilitator between the patient and the company, ensuring a seamless experience. * Answering questions about the company, offering accurate information about our products and services * Delivering information about the product. * Ensuring patient satisfaction and maintaining professional patient support. * Handling patient complaints and identifying the appropriate response and strategy to solve customers' issues as quickly as possible. * Keep records of patient interactions, process patient accounts, and file documents. *…

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