Mirrai Careers

Client Support Team Lead

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Remote, USA Remote Posted 3d ago
As a Client Support Team Lead, you will lead, develop, and motivate a remote team of 8–12 Client Support Coordinators responsible for delivering personalized service across phone, chat, and email. Reporting to the Client Support Manager, you will drive individual and team performance, strengthen service quality, and foster a collaborative, client-focused culture. You will balance day-to-day operational leadership with coaching, performance management, and continuous improvement while helping your team successfully navigate evolving business needs, processes, and technologies.…

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