Assist Ambulance is seeking an experienced Communications Supervisor to join our team full-time! Assist is a New York City EMS agency offering a full range of BLS and ALS emergency medical and transportation services throughout the five boroughs. Assist has a proud 30-year history of providing emergency medical services to the diverse and vibrant communities of NYC. Assist Ambulance offers Advanced Life Support and Basic Life Support via emergency and non-emergency ambulance transports for various hospitals, nursing homes, assisted living facilities, doctor's offices, and community-based organizations.  Job Duties & Requirements: * Must have experience with overseeing scheduling, team building and engagement * Must have experience both training and conducting remediation in both team and 1-on-1 settings * Must have comfortability using digital data systems for HR management and training * Must have comfortability writing reports, completing documentation via digital management systems and corresponding via email * Must have strong time management, professional and organizational skills to communicate cross-departmentally, and with vendors and road crews as needed * Duties are subject to change and are not limited to the ones mentioned on this list Experience, Licenses & Certifications:  * Background in emergency medical services dispatching, logistics, and/or admin highly preferred * Ideal candidate has experience with automatic vehicle tracking, such as Lytx, Samsara or Motiv * Must have a EMT certification or above from NYS DOH * Must have a valid driver's license from New York, D-class or above, with an acceptable driving abstract/record Schedule, Location & Compensation:  * Must be available both at Brooklyn office, 4420 Farragut Road Brooklyn NY 11203, and remotely as needed * $90,000/year salary Questions? Please feel free to reach out at 646-243-6348.