Consumer Compliance Manager, Complaints

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San Francisco Full-time$135k–$160k / year Posted 30+ days ago
Market rate. This role pays around the $155k median for similar USD roles (35 comparable postings in our corpus).
In September 2025, we raised a $60 million Series C led by Spark Capital, bringing our total funding to $170 million. The team is over 70 people and scaling toward profitability by year-end 2026. We're looking for kind, humble people with high standards and low egos. We take the work seriously without taking ourselves too seriously. We see what could be improved, make it so, and leave every product, system, and team better than we found it. This is a hands-on, individual-contributor role. You will personally work critical complaints, review responses, and work with Customer Experience and…

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