Mirrai Careers

Customer Care Supervisor

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Pune Posted 2w ago
Customer Care Supervisor  Shift time: UK Timings Cabs provided both ways Responsible for leading a high-performing customer support team across both in-person and remote environments, delivering exceptional service to a diverse global customer base through telephone, email, and digital channels. Accountable for achieving service level agreements (SLAs), key performance indicators (KPIs), customer satisfaction targets, and operational excellence within a fast-paced, highly regulated environment. Leading and developing teams through coaching, mentoring, recruitment, and succession planning,…

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