Mirrai Careers

Customer Service Associate

Company hidden

San Francisco Full-time$62k–$73k / year Posted 30+ days ago
Market rate. This role pays around the $60k median for similar USD roles (65 comparable postings in our corpus).
THE PROBLEM 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. The distribution system failed them: too slow, too opaque, too confusing. Over 90% of commercial insurance is still human-led. We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. Not by patching legacy workflows—by building AI that makes humans more effective, improves the customer experience, and eliminates friction at every step. We're adding ~1,000 customers per month. We've grown 100x since last year. We're looking to do even more this…

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