Customer Success Lead

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New York City Remote Full-time Posted 30+ days ago

The company is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As the company’s Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be responsible for ensuring that our customers derive maximum value from our platform by overseeing the customer journey, working with our Customer Success team to address customer needs, and driving our platform’s integration with quantitative reporting processes. Your role is crucial in ensuring customer satisfaction, retention, and…

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