Customer Success Lead

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San Francisco Remote Full-time$265k–$320k / year Posted yesterday

Above market. This role pays above the $150k median for similar USD roles (165 comparable postings in our corpus).

As Customer Success Lead at the company, you’ll lead the team responsible for helping enterprises adopt the company Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.…

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