Mirrai Careers

Customer Success Manager

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Ferndale Full-time$72k–$79k / year Posted 3w ago
Below market. This role pays below the $138k median for similar USD roles (15 comparable postings in our corpus).
Customer Success Manager | the company | Detroit, MI The role. We're hiring a Customer Success Manager to own everything that happens after the sale. Every order tracked, every issue closed, every customer kept, every account grown. What happens after the PO is what turns a one-time buyer into a partner for life. You'll be the customer's first call when something is good, bad, urgent, or confusing. You'll catch problems before they reach a customer's dock, carry real retention and expansion numbers, and bring what customers tell you back to our product, engineering, and operations teams.…

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