Customer Success Manager

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New York, New York, United States Posted 30+ days ago

Job Title: Customer Success Manager Reports To: SVP, Strategic Accounts Job Overview: The Customer Success Manager is responsible for managing, retaining, and growing relationships across a portfolio of existing B2B clients. This role focuses on customer satisfaction, renewals, account expansion, and add-on business. The Customer Success Manager serves as a trusted advisor to clients while partnering closely with Operations and other internal teams to support strong service delivery, resolve issues, and increase long-term client value. The position is responsible for maintaining strong…

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