Mirrai Careers

Customer Support Agent

Company hidden

Santo Domingo Remote Full-time Posted 7d ago
In this role, you’ll serve the company’s existing customers across our different products, handling their day-to-day needs by phone, chat, and email, in Spanish and English. Your ability to communicate clearly, remain empathetic under pressure, understand financial terminology, and follow the company’s policies and compliance regulations will be key to your success. Qualifications * 2+ years of experience in BPOs, call centers, or similar customer-facing roles. * Bilingual: native Spanish and fluent English, both written and spoken. * Experience using Zendesk, Atlassian (Jira,…

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