Customer Support Engineer, Tier 1 Windows - Mexico

Company hidden

Mexico City, Mexico - Remote Remote Full-time Posted 3w ago

All roles at the company® are Remote unless otherwise specified in the Job Description. The company IS INTELLIGENT, SECURE IT. RESPONSIBILITIES: Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. Manage a queue of support tickets for high priority and complex technical issues Reproduce issues in-house and respond to customers in a timely manner. Collaborate with peers, escalation points, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.